Privacy Policy

Last updated: 09/23/2025

CreaseDefender (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.creasedefender.com and use our shoe care and repair services (“Services”).

By using our website or Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided by you):

Name
Contact details (email address, phone number, billing/shipping address)
Payment details (processed securely through third-party providers; we do not store full credit card numbers)
Shoe/service details when placing an order

Non-Personal Information (collected automatically):

IP address
Browser type and version
Pages visited and time spent on the website
Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, inquiries, or promotions
Improve our website, services, and customer experience
Process payments securely
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers (e.g., payment processors, shipping companies) who assist in providing our Services
Legal authorities when required by law, regulation, or legal process
Business transfers in the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information
Request deletion of your data
Withdraw consent for marketing communications
File a complaint with a data protection authority

To exercise these rights, please contact us at creasedefenderofficial@gmail.com.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enhance site functionality
Analyze website traffic
Provide a personalized experience

You can manage or disable cookies through your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website or Services constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: creasedefenderofficial@gmail.com

Phone: 1-734-796-7766